If you qualify for the SASSA social grant or the SRD R350 grant application but your first application was denied, you can reapply with SASSA.  

SASSA Reapplication

You have the option to reapply for your SASSA benefits online, whether it’s for the SRD R350 or any other social grant. Simply follow these steps to complete the process.  

  1. Visit our SASSA web portal at https://srd.sassa.gov.za/
  2. Click on the “Update your Existing Application for Reapplication” button.
  3. Provide your South African ID number and mobile number.
  4. Update your details as needed.
  5. Resubmit your social grant or SRD R350 grant application to SASSA.
  6. You can now check your SRD status online.

The application process outlined here is applicable to all SASSA social grants and SRD grants, including the R350 grants. You have the option to reapply for any social grant administered by SASSA using this method.  

If your application for SASSA R350, SRD grants, or any other South African Social Security Agency (SASSA) social grants is cancelled, you have the opportunity to reapply. It is important to follow all the necessary steps correctly in order to increase your chances of approval.  

Notice:  Be sure to submit a request for reconsideration within 30 days of receiving the declined reason. If you need additional help, reach out to the service center directly at the toll-free number 0800 60 10 11.  

Reasons for SASSA Reapplication

Your application for SASSA grants and SRD grants may be declined for specific reasons, including:

  1. Identity Verification Failed: The personal information provided in your application doesn’t match the records held by the Department of Home Affairs.
  2. Age Outside Range (>60): Your age exceeds 60 years and doesn’t meet the age requirement during the reconsideration period.
  3. Age Outside Range (<18): Your age is below 18 years and doesn’t meet the age requirement during the reconsideration period.
  4. Alternative Income Source Identified: Your bank account balance during the reconsideration period was R624 or more.
  5. UIF Registered: You received payments from the Unemployment Insurance Fund (UIF) during the reconsideration period.
  6. NSFAS Funds Received: You received financial aid from the National Student Financial Aid Scheme (NSFAS) during the reconsideration period.
  7. Other Social Grants Registered: You also applied for another SASSA grant during the reconsideration period.

To ensure that your SASSA reapplication is reconsidered, it is important to understand the specific reason provided by the Department of Home Affairs records.  

Check SASSA Reapplication Status Online

Once you’ve resubmitted your application for a denied Sassa grant, you can now monitor the status of your reapplication. Simply visit the SASSA Status Check website to determine whether your grant has been approved or declined.  

The process for checking your Sassa Reapplication Status follows the same steps as other Sassa grant applications. After submitting your application, you will need to wait for 90 days for Sassa to verify and approve it with a reconsideration. If your application status does not show as pending during the 60-day period, you can appeal R350 Grant to address any application problems and expedite the reinstatement process with the national agency and DSD.  

Contact SASSA for Reapplication Issues

You have the option to contact SASSA in order to address any issues with your reapplication. 

  • You can dial the SASSA toll-free call centre on 080060 10 11
  • Send an Email to SASSA support team at [email protected]