SASSA Card Lost
We can help you apply for a Replacement SASSA Card Lost so that you can continue to receive your social grant payments without any inconvenience. The process is similar to getting a replacement for a lost bank ATM card.
If your SASSA Card is lost, whether it’s due to misplacement, theft, or damage, it’s important to report it to Post Bank right away. This will start the process of getting a replacement card, as the SA Reserve Bank will issue a new one in exchange for the lost card.
SASSA Card Lost
If your SASSA card is lost, it is important to report it in person to either the Post Bank or Post Office. You can also send an email to [email protected] and include your Police Report File Number for a Lost Card. Reporting it will notify authorities of any unauthorized access to your Post Bank account and ensure that your lost card is blocked.
Get a Replacement SASSA Card
To continue receiving your social grant payments after reporting your SASSA card lost due to Post Bank’s fraud activity control, you will need to follow these steps to get a Replacement SASSA Card.
- Get your SASSA Fraud Affidavit Form at a nearby SASSA office or Post Office.
- Complete the Fraud Affidavit Form with your grant details and regarding the lost SASSA card.
- Provide a certified copy of your ID (if it’s a smart card ID, make copies of both sides).
- Submit the fully completed Affidavit at the SASSA office, Post Office, or Post Bank Branch.
By following these steps, you can secure a replacement card and ensure that you continue to receive your social grant payments when you receive your new Sassa card within the next 7 days.
Contact SASSA
If you need to report a lost or damaged SASSA card, you can reach the SASSA team by calling their toll-free helpline at 0800 60 10 11. When you make the call, you will receive a SASSA OTP Code, which is crucial for confirming your identity as the original cardholder. This step is necessary to ensure that your request for deactivating the lost card is processed promptly, preventing any unauthorized access and withdrawal of your funds.
